Once you submit your order, it cannot be refunded or changed. Only under exceptional circumstances, usually due to us determining your order has a high potential for fraud, we may issue you a refund. Please contact us for more info.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be exchanged if defective or damaged, unfortunately sale items cannot be refunded.